Errors in quality are hard to identify
Decisions are sometimes made but not always tracked consistently, or they are tracked in multiple places. If an error arises, determining who is at fault can be difficult if there is not a clear and easily accessible history of what has been decided on between the two parties.
Repetitive processes are inefficient
In many companies, once an action is completed in a supply chain, someone needs to update it manually. This is an ineffective usage of people’s resources because repetitive tasks can be automated more effectively with software.